You Know What You Should Do?

The next time someone says "you know what you should do..," try listening carefully to their suggestion. Ask questions and take notes about this suggestion. Get as many details as you can. Be careful not to insert your own logic or understanding into the suggestion. Repeat the suggestion back to the suggestor to verify complete comprehension. If necessary (and it probably will be), have the suggestor draw a diagram and/or concept map to further clarify the suggestion. If the suggestor seems uncomfortable with their new role, gently encourage them to give you more details, ideas, and clarifications. When there is no more information to be given by the suggestor, begin to implement the suggestion - being careful not to allow your own interpretations to interfere with the suggestor's plans. If questions arise during the process, feel free to contact the suggestor for additional advice. Do exactly as they suggest. When you have completed the suggested plan, present to the suggestor a formal project report on the results.